At Carpenter Smith Consulting, we define leadership as the willingness to influence your world and the willingness to be influenced by your world.
In practice, that often means that you’ll need to invite influence, and there’s no better way to do so than with a great question.
By great question, we’re talking about a question that’s right for the person(s), situation, and goals in that moment.
When possible, consider beforehand the questions you want to bring to a conversation, meeting, or presentation.
Today, we’re sharing some of the questions that we’ve found invite higher levels of input and expand critical thinking. Next week, we’ll share questions that invite an exploration of how to get the best out of individuals and teams.
Remember to pause after you ask a question and give people time to consider what you’ve asked. If you jump into the silence, you will teach them that they don’t have to answer if they can wait you out.
QUESTIONS TO FOSTER INPUT AND CRITICAL THINKING
Benefits/Concerns/Suggestions (one we use often!):
In response to a proposal, plan, or initiative, ask individuals or teams to consider these questions in this order:
- What are the benefits of this idea? (It’s the norm to see the reasons not do something new and innovative. Getting them to think first about the idea’s benefits opens them to a more effective assessment.)
- What concerns do you have?
- What suggestions would you make?
Vision/Obstacles/Areas of Focus:
- What are your hopes for the project, department, organization? What does success look like, feel like, live like?
- What obstacles get in the way of success?
- What can you do to get around the obstacles, and where do you need to focus your efforts to mitigate the obstacles?
Getting People to Move Beyond Initial (Often Flat) Response:
- Tell me what went into your thinking? What’s your rationale for moving forward in this way?
- Say more about that? or just Say more?
- Imagine describing your plan to the team/department/organization – what do you expect their response will be?
- What do you anticipate will be the ripples of this decision across the organization?
- How does this support our vision? Strategy? Success?
To Determine Risk:
- What are the benefits of action? What are the costs of action?
- Is this problem an event or a pattern?
- If there were no risks, what would you do?
- If you had limitless resources, what would you do?
- What rules do we need to follow? What rules should we be breaking?
This week, spend some time exploring whether you can attain higher levels of thinking, engagement, and ownership by asking questions that invite the wisdom and expertise of your colleagues and team.