Pop Quiz, Monday with Caroline Guillemain-Brunne

Giving people the gift of time is priceless. My key values are having a positive impact on others and helping those in need.

Caroline Guillemain-Brunne

The Pop Quiz, Monday is a fun little exam that we love to give to savvy business owners. The examination is not a surprise after all since the interviewee already knew about the questions in advance. However, we can always pretend and have fun with the scenario of a young entrepreneur sitting in class nervously biting on their pencil. They are ready to take a pop quiz on a chapter that they were supposed to read the night before. Instead, they played Metroid all night on their SNES (Oops, this was me in high school). The real purpose of the pop quiz is that this is a fun way to introduce business tips from real-world experiences that you can not learn in a classroom. We want to thank our entrepreneur for being a good sport and volunteering their time to answer a few questions to help our community grow from their knowledge.

I want to introduce you to our guest today who will be taking our Pop Quiz Monday.

Can you please tell everyone your name?
Caroline Guillemain-Brunne

Photo credit: Caroline Guillemain-Brunne

What is your job role?
Founder – Organise.Curate.Design.

Tell us about your company?
Organise.Curate.Design. (OCD) streamlines your life by reducing your day-to-day tasks.

Providing services from a one-off clean up to an ongoing Life Assistant, OCD will find the right solution to meet your needs and restore balance to your ever-growing to do list.

The difference between OCD and usual concierge services is that OCD will actually do the doing not just point you in the right direction.

The OCD team takes items off your hands and actions them for you. The team works with you physically in your home or office, or virtually so your location is never a problem.

The aim is to help ease the mental and physical load whilst making things as seamless as possible.

At OCD, we believe you can have it all. You just don’t need to do it all yourself. We can help you live the life you want to live.

Because after all, doesn’t everyone need an assistant?

What do you love most about your job?
Giving people the gift of time is priceless. My key values are having a positive impact on others and helping those in need.

We are all so time poor, seeing how life is changing giving people time back in their day can be is truly rewarding.

What motivates you to get up every day and go to work?
Giving back. I get to do it every day with the clients I work with.

The success of my business means I personally can work with multiple charities throughout the year with a strong focus on diversity and education.

This is very important to me and drives me to work hard every day to find new avenues to change the world for the better.

How do your co-workers inspire you?
My business is a start-up, so I surround myself with fellow business owners and entrepreneurs.

Being surrounded by like-minded, motivated individuals is incredibly inspiring and drives me to dream bigger and challenge myself to take calculated risks and think outside the box.

How do you have fun at work (team building, pranks, etc..)?
Taking time out for a lunch or coffee is a must.

For me, spending time with people and giving myself time to absorb their thoughts and energy is my idea of fun.

Being with people who make me laugh and are engaged in stimulating discussions is a must.

What are some of the challenges of your job?
I’m personally incredibly organised. Though my clients often need me to fill this role in their lives.

At times I can have multiple client tasks and requests consecutively bouncing around in my head, and for someone who works methodically, this can be challenging.

Using tools and taking time to recharge has been the best way to get through the chaotic days.

What are some lessons learned from a past project that you can share with us?
In every project, the ‘check-in’ is a must to ensure the project is successful.

The finish line moves sometimes. To enable everyone to succeed, clear communication at the different milestone or check-in points help to keep everyone on track and working as a team towards the same goal.

These check-in points can be used to clarify information avoid conflict and ensure details are tested before finalising the project.

What advice would you give to someone who is starting in your industry?
Be patient. Our industry is new, and the general public is still embracing the concept of outsourcing minor tasks.

Identify the items of ‘organising’ that you are really good at, and offer those as your key services.

Once you have those items perfected and streamlined, you can broaden your offerings.

Thank you for taking our pop quiz today. You get an A+ for effort. You can learn more about our interviewee and their business by visiting them on the web:

INSPIRED: How to Create Tech Products Customers Love

How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business. — Publisher

Author: Ricky Singh, MBA

Editor of The Startup Growth.

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